Accessibility is a central concern at phaeno - we design our experiences in such a way that they are accessible and can be experienced by everyone.
Accessibility of the building.
Central location: phaeno is located right next to Wolfsburg main railway station and is easily accessible by public transport.
Barrier-free access: A 24-hour lift leads from the underground car park directly to the cash desk area and the forecourt.
Exhibition level: The main level is fully wheelchair accessible; the upper level can be reached via a stair lift.
Sanitary facilities: Barrier-free toilet and baby changing facilities are available.
Helpful staff: Our staff are always on hand to provide assistance.
An architectural experience for everyone.
In the spectacular large-scale sculpture by star architect Zaha Hadid, amazement and experimentation are the order of the day - in the phaeno Science Centre, a true world of wonders opens up ... for everyone.
To make the visit as comfortable as possible for everyone, we offer.
Aids: A wheelchair and a rollator are available on request.
Assistance dogs: Labelled assistance dogs are welcome at phaeno.
Quiet areas: For visitors who prefer a quieter environment, we are creating appropriate areas as part of our anniversary.
Special offers: We offer quiet hours and special events at regular intervals.
Digital accessibility.
From June 2025, new legal requirements for digital accessibility will come into force. phaeno is already implementing these standards and is planning further improvements.
Web Content Accessibility Guidelines (WCAG) 2.1: Our website will be designed in accordance with these guidelines to ensure barrier-free use.
Keyboard navigation: All functions can be operated without a mouse.
Clear contrasts & customisable font sizes: For better readability and customisation.
Alternative texts: Images and multimedia content are provided with descriptive texts and subtitles.
Accessibility statement: A transparent overview of the current accessibility status of our digital services.
Feedback option: Feel free to contact usif you discover any barriers or have further suggestions.
